Effective Date: 26 September 2025
At Aqua Thrill Goa, your privacy matters to us. This Privacy Policy explains what information we collect when you use our website and services, why we collect it, how we use it, and how we keep it safe. By using our website, you agree to the practices described here.
1. Information We Collect
When you book or interact with our services, we may collect:
- Personal details: Your name, phone number, email address, billing address, and booking details (activity type, date, participants).
- Payment information: Payments are securely processed through Razorpay. We do not store your credit/debit card or bank details. We only keep transaction IDs and payment status for booking confirmation.
- Technical data: Your IP address, browser type, device information, and cookies to help improve your browsing experience.
- Communication records: If you contact us via phone, email, or chat, we may store those conversations for support purposes.
2. How We Use Your Information
We use your information to:
- Process bookings, payments, and cancellations.
- Send booking confirmations, updates, and important notifications.
- Share necessary details with our activity partners to complete your booking.
- Improve our website and services through feedback and analytics.
- Comply with legal and tax requirements.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
- Service providers/partners who help deliver your chosen tour or activity.
- Payment gateway (Razorpay) for secure transactions.
- Legal authorities if required by law or to ensure customer safety.
4. Data Security
We use secure hosting, SSL encryption, and limited access controls to protect your information. However, no system is 100% secure, so we encourage you to use our services with care.
5. Cookies
Our website may use cookies to improve site functionality and performance. You can disable cookies in your browser, but some features (like booking) may not work properly.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Ask us to correct any inaccurate or outdated information.
- Request deletion of your data (subject to booking and legal requirements).
- Opt out of marketing emails at any time.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from children under 18. If you believe we have accidentally collected such data, please contact us and we will delete it.
8. Third-Party Links
Our website may link to third-party services (like maps, analytics, or payment providers). Their privacy policies apply to your use of those services, not ours.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Aqua Thrill Goa
📧 support@aquathrillgoa.in
📞 +91 8177866056
🏝️ Calangute, Goa